PDL API Endpoints Elevated Error Rate

Incident Report for People Data Labs

Resolved

This incident has been resolved.
Posted Oct 07, 2025 - 08:16 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 07, 2025 - 06:53 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 07, 2025 - 06:31 PDT

Investigating

We are currently investigating this issue.
Posted Oct 07, 2025 - 06:28 PDT
This incident affected: Person Enrichment APIs (Person Enrichment API, Person Preview Enrichment API, Person Bulk Enrichment API, Person Retrieve API, Person Bulk Retrieve API), Company Enrichment APIs (Company Enrichment API, Bulk Company Enrichment API), Cleaner APIs (Location Cleaner API, Company Cleaner API, School Cleaner API), API Sandbox (Sandbox Person Enrichment API, Sandbox Person Search API, Sandbox Person Identify API, Sandbox Company Enrichment API, Sandbox Company Search API), and Person Search API, Person Identify API, Company Search API, Autocomplete, Job Title Enrichment API, IP Enrichment API, Person Changelog API.