API Outage

Incident Report for People Data Labs

Resolved

The incident has been resolved.

Posted Feb 20, 2025 - 09:02 PST

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Feb 20, 2025 - 08:50 PST

Identified

There is a major outage affecting all APIs. Location is presently being returned with incorrect results. We have identified the issue and are implementing a fix.

Posted Feb 20, 2025 - 08:34 PST

This incident affected: Person Enrichment APIs (Person Enrichment API, Person Preview Enrichment API, Person Bulk Enrichment API, Person Retrieve API, Person Bulk Retrieve API), Company Enrichment APIs (Company Enrichment API, Bulk Company Enrichment API), Cleaner APIs (Location Cleaner API, Company Cleaner API, School Cleaner API), API Sandbox (Sandbox Person Enrichment API, Sandbox Person Search API, Sandbox Person Identify API), and Person Search API, Person Identify API, Company Search API, Autocomplete.